Andrew Clark
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Activity overview
Latest activity by Andrew Clark-
Andrew Clark created an article,
Non-discrimination
NRG Energy will not deny service or require a prepayment or deposit for service based on your race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of i...
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Andrew Clark created an article,
How can I sign up for a critical care account?
I believe I’m eligible for a critical care account. How does the process work with NRG Energy? If electricity is medically necessary in order for you to be safe in your home, you can ask your ...
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Andrew Clark created an article,
How can I report or get information on a power outage?
The TDSP (utility) company is responsible for the electricity that runs to your home through the poles and wires. If the power is out (because of a storm or power line maintenance, etc.), your util...
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Andrew Clark created an article,
What is the NRG Energy Rewards Program?
NRG Energy Rewards is our way of saying thanks. You’ll earn Rewards Points for many of the things you are already doing, and Rewards Points mean dollars off your bill! How do I earn Reward Points? ...
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Andrew Clark created an article,
How do I get in touch with NRG Energy?
How do I get in touch with NRG Energy? Click here for our new Contact Us page: Contact Us ¿Cómo me comunico con NRG Energy? Visitenos en nuestra pagina nueva: Comuníquese con nosotros
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Andrew Clark created an article,
NRG Energy Variable Pricing History
Residential ($/kWh) Month CNP ONC AEPC AEPN TNMP Feb 2023 $0.230 $0.225 $0.228 $0.229 $0.244 Mar 2023 $0.230 $0.225 $0.228 $0.229 $0.244 April 2023 $0.230 $0.225 $0.228 $0.229 $...
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Andrew Clark created an article,
I am a former Entrust Energy or Power of Texas customer now with NRG Energy. How do I pay my bill?
We’re thrilled that you are now a part of the NRG Energy family. We have different payment options available to you: Online: Visit your Account at account.gotNRG Energy.com. Here you can continue t...
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Andrew Clark created an article,
What happens if I cancel my plan before the contract is up?
When you join NRG Energy we make you a 30-Day Easy Energy Promise, which means if you don’t like us, you can leave us early without the penalty. It’s that easy. After that, an early termination f...
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Andrew Clark created an article,
I’ve been disconnected—or I’m about to be. What do I do?
We want to make sure you have the tools you need to keep the lights on. If that is an immediate challenge, contact us right away. Or, visit our Payment Assistance Options page. It may clear up a lo...
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Andrew Clark created an article,
Can I get help paying my Bill?
Yes, you can. NRG Energy has several payment assistance options to help you keep the lights on in challenging times. While we are eager to help, all assistance options must be requested by contacti...